Contact Us Questions?

Where Are You Located?

97-715 Beaver Lake Rd. Kelowna BC V4V1V6, in the Winfield Mobile Home Park, first left in the park.

What’s Your Email Address?


What Is Your Phone Number?

This is our cell number you can text or call us 250-317-7767

What Are Your Hours?

Tues thru Sat 1 pm to 5 pm. If these hours don’t work for you please text us at 250.317.7767 to set up a time.

Do I Need An Appointment?

We ask you to place your order online first and then come during our open hours to pickup. If our hours don’t work for you, yes you can make an appointment.

Grow Kit Questions?

Where Are The Kit Instructions Located?

Do Your Have Videos?

How to set up your kit and create your humidity tent video


Are your kits colonized video


Shipping Questions?

Where Do You Ship?

We ship, extracts, tinctures, jerky, cultures, salve, dry mushroom, grow bags, liquid culture lids and our mushroom mud water, worldwide. Kits and grains we sell in Canada only.

Do You Deliver?

Absolutely! We do home delivery to the Lake Country area. Contact us to set up delivery or a pick up at 715 Beaver Lake Rd Unit #97, Kelowna BC V4V 1E6

Delivery to Kelowna, West Kelowna and Vernon. Place your order on the website and choose home delivery.

Free to meet in Kelowna or Vernon, we do meets at our convenience, please contact us and we will let you know the next time we’ll be in your area and were we will be, thx.

How Long Will It Take To Get Here?

**Please note** that the shipping time does not include the processing time for packaging up and creating orders. Once your order is placed, our shipping team works hard to get that order packaged and sent to you. Orders are generally shipped out within 1-3 days after being placed. In rare cases of holidays or special sales, processing times can be between 3-5 days. Orders are not shipped on weekends and are not packaged on Canadian holidays and other instances in which the postal services are closed. Shipping times do not guarantee package arrival date as some rural areas may take longer to reach.

Do You Guarantee Delivery?

Your delivery is guaranteed in Canada (except for residents of Nunavut, Northern Quebec) and most of the USA or if you provide an inaccurate/incomplete address).

Other Countries we will provide a tracking number and we recommend purchasing insurance, as we cannot guarantee delivery.

What Are the Shipping Fees?

Shipping in Canada and the USA weight based shipping or free shipping over 150.00, not including, kits, colonized and sterilized grains.

Sample Mushroom mud water free shipping (not included in home delivery without regular priced item.

We also have a variety of products that we offer flat rate shipping, these items currently must be orders together or separately, and must not be combined with other weight based products. Flat rate price in canada, we use regular stamps, therefore no tracking number will be provided.

Orders are shipped by Xpresspost and a tracking number will be emailed after your order ships. Once we receive your payment, your order will ship within 1 to 3 business days. After it has shipped, please allow 3 to 10 business days to receive your package. Please allow an extra couple of business days if you live in a remote area and even longer if you live outside of Canada.

Did Not Receive My Order, What’s Next?

If you do not get your package 2 or 3 days after the expected arrival date, let us know and we will file a trace with Canada Post. If a trace is filed, Canada Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will send you a 1x replacement package, free of charge. We do not offer postage refunds if your order arrives late due to any postal issues.

Delivery and Fulfillment?

Orders received on Friday will ship on Monday. You will receive an email once your order has shipped with tracking information. Your order will not leave the warehouse until we receive your e-transfer.

* Please note that it can take up to 60 minutes for us to receive your E-transfer.

What Method of Shipping Do You Use?

All of our packages are shipped through Canada Post. In the event that a package goes missing, we will do our best to rectify the situation with them, and we will launch an investigation. Any Credits for lost, stolen, damaged or missing packages will be managed on a case by case basis and LCGMF reserves the right to refuse to provide a credit in the case that a package is lost or stolen.

Stuff Damaged During Shipping?

Please visit our Terms & Conditions page for more information on broken items and processing a replacement.

Payment and Coupon Questions?

What Methods Of Payment Do You Take?

Payment is made by Cash, E-transfer, Debit, or Credit Card. We however charge a small fee to use credit cards on our website to recoup the credit card fees.

What’s Your E Transfer Address?


Do You Have Coupons?

Follow us on fb for giveaway’s, sales and website only discount codes.

What Happens If I Don’t Pay?

Once you’ve placed your order, the next step in the process will be to submit an Interac E-transfer. Your order will be kept On Hold till we receive your E-transfer. If we do not receive your payment within 2 days, your order will be cancelled.

Legal Stuff…

Website Errors

In the event of any website errors we reserve the right to cancel and refund any payments made. We apologize for any inconvenience.

In the event the website charges are inaccurate:

  • We will refer to in store pricing.
  • Refund if too high
  • Balance due if too low

Allergy Disclaimer

If you are allergic to any products on our website, please don’t consume them.


Lake Country Gourmet Mushroom Farm is an in-store & online company, and we offer many wonderful options in natural health products. We are not a licensed medical provider and therefore we cannot offer advice or products to diagnose, treat or cure any illness. It is important that you contact your healthcare practitioner with any medical questions or concerns that you may have.

The content on this site is for reference purposes and is not intended to substitute for advice given by a physician, a pharmacist, or another licensed healthcare professional. You should not use this information as self-diagnosis or for treating a health problem or disease. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem, or are pregnant.

When you receive an item, carefully read all labels, warnings, and directions before use. Actual product packaging and materials may contain more and/or different information than shown on this website. Contact your healthcare provider immediately if you suspect that you have a medical problem. Information and statements on this website regarding dietary supplements have not been evaluated by Health Canada or the Food and Drug Administration in the United States, and are not intended to diagnose, treat, cure, or prevent any disease or health condition.

Not Healthcare Advice

The products and claims made about specific products on or through this Site have not been evaluated by the Health Canada or USA Food and Drug Administration and are not approved to diagnose, treat, cure or prevent disease.

This Site is not intended to provide diagnosis, treatment or medical advice. Products, services, information and other content provided on this Site, including information that may be provided on this Site directly or by linking to third-party websites are provided for informational purposes only. Please consult with a physician or other healthcare professional regarding any medical or health related diagnosis or treatment options.

Information provided on this Site and linked websites, including information relating to medical and health conditions, treatments and products may be provided in summary form. Information on this Site including any product label or packaging should not be considered as a substitute for advice from a healthcare professional. This Site does not recommend self-management of health issues. Information on this Site is not comprehensive and does not cover all diseases, ailments, physical conditions or their treatment. Contact your healthcare professional promptly should you have any health related questions. Never disregard or delay medical advice based upon information you may have read on this Site.

You should not use the information or services on this Site to diagnose or treat any health issues or for prescription of any medication or other treatment. You should always consult with your healthcare professional and read information provided by the product manufacture and any product label or packaging, prior to using any medication, nutritional, herbal or homeopathic product or before beginning any exercise or diet program or starting any treatment for a health issue. Individuals are different and may react differently to different products. You should consult your physician about interactions between medications you are taking and nutritional supplements. Comments made in any forums on this Site by employees or Site users are strictly their own personal views made in their own personal capacity and are not claims made by us or do they represent the position or view of Lake Country Gourmet Mushroom Farm. Product ratings by any current or previous employees or Site users are strictly their own personal views made in their own personal capacity and are not intended as a substitute for appropriate medical care or advice from a healthcare professional.